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https://civitatis.zendesk.com/hc/es/articles/13582563815197--Por-qu%C3%A9-se-muestra-disponibilidad-pero-no-puedo-reservar 2024-12-10T13:55:51Z https://civitatis.zendesk.com/hc/es/articles/13582572073757--Puedo-compartir-el-veh%C3%ADculo-con-otras-personas 2024-11-07T14:27:43Z https://civitatis.zendesk.com/hc/es/articles/13582590477981--El-conductor-habla-espa%C3%B1ol 2024-12-12T12:39:38Z https://civitatis.zendesk.com/hc/es/articles/13582599808925--Es-posible-hacer-varias-paradas 2024-11-07T14:31:17Z https://civitatis.zendesk.com/hc/es/articles/13582624266653-No-s%C3%A9-si-me-dar%C3%A1-tiempo-a-llegar-al-tour-Si-llego-tarde-me-esperar%C3%A1n 2024-11-06T10:19:38Z https://civitatis.zendesk.com/hc/es/articles/13582626915741--Puedo-modificar-alg%C3%BAn-dato-del-traslado-reservado 2024-11-07T14:20:07Z https://civitatis.zendesk.com/hc/es/articles/13582628584989--C%C3%B3mo-puedo-hacer-mi-reserva-de-traslado 2024-11-07T14:18:24Z https://civitatis.zendesk.com/hc/es/articles/13582633316509-Hago-escala-en-un-destino-podr%C3%ADa-hacer-un-tour-por-la-ciudad-durante-ese-tiempo-que-dispongo 2024-11-13T11:54:42Z https://civitatis.zendesk.com/hc/es/articles/13582641403165--Se-accede-a-todos-los-lugares-indicados-en-el-itinerario 2024-11-06T10:09:45Z https://civitatis.zendesk.com/hc/es/articles/13582644097949--Con-cu%C3%A1nta-antelaci%C3%B3n-se-debe-reservar-el-traslado 2024-11-07T14:16:31Z https://civitatis.zendesk.com/hc/es/articles/13582650565789--Puedo-solicitar-un-traslado-despu%C3%A9s-de-la-hora-l%C3%ADmite-indicada 2024-11-07T14:23:21Z https://civitatis.zendesk.com/hc/es/articles/13582651258269--En-qu%C3%A9-idiomas-est%C3%A1-disponible-la-visita 2024-11-06T10:04:56Z https://civitatis.zendesk.com/hc/es/articles/13582660705565-Somos-un-grupo-grande-y-no-hay-veh%C3%ADculos-de-tantas-plazas 2024-11-06T15:29:27Z https://civitatis.zendesk.com/hc/es/articles/13582669981597--Los-precios-son-por-persona-o-por-veh%C3%ADculo 2024-11-06T15:25:12Z https://civitatis.zendesk.com/hc/es/articles/13582678407837-Llegamos-en-vuelos-diferentes-es-posible-contratar-un-s%C3%B3lo-servicio 2024-11-06T15:27:53Z https://civitatis.zendesk.com/hc/es/articles/13582681415709--Pueden-reservar-traslados-y-viajar-menores-de-edad 2024-11-06T15:23:40Z https://civitatis.zendesk.com/hc/es/articles/13582683939357--Qu%C3%A9-sucede-si-llueve-o-hace-mal-tiempo 2024-11-06T10:17:29Z https://civitatis.zendesk.com/hc/es/articles/13582867313437--Cu%C3%A1l-es-el-punto-de-encuentro-de-la-actividad 2024-11-06T10:07:46Z https://civitatis.zendesk.com/hc/es/articles/13582960463773--C%C3%B3mo-puedo-pagar-mis-reservas 2024-11-07T15:18:52Z https://civitatis.zendesk.com/hc/es/articles/13584033936925--Es-posible-pagar-a-plazos 2024-11-11T09:32:53Z https://civitatis.zendesk.com/hc/es/articles/13584040814493--Qu%C3%A9-divisas-acepta-Civitatis 2024-11-11T09:34:54Z https://civitatis.zendesk.com/hc/es/articles/13584118251165--Puedo-pagar-en-efectivo 2024-11-11T09:39:51Z https://civitatis.zendesk.com/hc/es/articles/13584147815453--Cu%C3%A1ndo-se-me-cobrar%C3%A1-la-reserva 2024-11-11T09:50:58Z https://civitatis.zendesk.com/hc/es/articles/13584170339101--Por-qu%C3%A9-aparece-el-pago-rechazado-o-err%C3%B3neo 2024-11-11T09:42:06Z https://civitatis.zendesk.com/hc/es/articles/13584213433885--Cu%C3%A1nto-tiempo-tard%C3%A1is-en-hacer-un-reembolso 2024-11-11T11:11:41Z https://civitatis.zendesk.com/hc/es/articles/13584220219549--Qu%C3%A9-debo-hacer-si-tengo-un-pago-duplicado 2026-05-19T09:39:25Z https://civitatis.zendesk.com/hc/es/articles/13584238653213--Me-pod%C3%A9is-hacer-la-devoluci%C3%B3n-a-otra-tarjeta 2024-11-11T11:10:15Z https://civitatis.zendesk.com/hc/es/articles/13584243529757-No-me-ha-llegado-el-reembolso-qu%C3%A9-hago 2024-11-11T11:13:03Z https://civitatis.zendesk.com/hc/es/articles/13584273577757-Creo-que-he-realizado-el-pago-pero-no-me-ha-llegado-la-confirmaci%C3%B3n 2024-11-11T09:59:19Z https://civitatis.zendesk.com/hc/es/articles/13600747080093--C%C3%B3mo-puedo-gestionar-una-reclamaci%C3%B3n 2024-11-11T11:17:36Z https://civitatis.zendesk.com/hc/es/articles/13600754637213--C%C3%B3mo-modificar-una-opini%C3%B3n-ya-publicada 2024-11-11T11:01:57Z https://civitatis.zendesk.com/hc/es/articles/13600761945501--Cu%C3%A1l-es-el-tiempo-de-resoluci%C3%B3n-de-mi-reclamaci%C3%B3n 2024-11-11T11:15:31Z https://civitatis.zendesk.com/hc/es/articles/13600767214621--C%C3%B3mo-puedo-dejar-mi-opini%C3%B3n-sobre-una-actividad-o-traslado 2024-11-11T11:07:52Z https://civitatis.zendesk.com/hc/es/articles/13600768797085-Las-opiniones-son-demasiado-buenas-son-reales 2024-11-11T11:07:34Z https://civitatis.zendesk.com/hc/es/articles/13600770223773--Por-qu%C3%A9-no-veo-publicada-mi-opini%C3%B3n 2024-11-11T11:08:10Z https://civitatis.zendesk.com/hc/es/articles/13600805961245-He-solicitado-la-factura-pero-no-me-ha-llegado 2024-11-11T10:55:10Z https://civitatis.zendesk.com/hc/es/articles/13600822386077--Qu%C3%A9-datos-tengo-que-facilitar-para-la-factura 2024-11-11T10:49:22Z https://civitatis.zendesk.com/hc/es/articles/13600823040157--C%C3%B3mo-puedo-solicitar-mi-factura 2024-11-11T10:45:33Z https://civitatis.zendesk.com/hc/es/articles/13600859132445--Puedo-modificar-mi-reserva 2024-11-11T10:01:40Z https://civitatis.zendesk.com/hc/es/articles/13600868370077--C%C3%B3mo-puedo-contactar-con-el-proveedor-de-mi-reserva 2024-11-11T10:08:42Z https://civitatis.zendesk.com/hc/es/articles/13600871449117--C%C3%B3mo-puedo-actualizar-la-informaci%C3%B3n-de-mi-reserva 2024-11-11T10:03:55Z https://civitatis.zendesk.com/hc/es/articles/13600883005213-Cambiar-el-n%C3%BAmero-de-personas-de-mi-reserva 2024-12-11T08:24:58Z https://civitatis.zendesk.com/hc/es/articles/13600883594525--Puedo-cambiar-una-actividad-por-otra 2024-11-11T10:13:29Z https://civitatis.zendesk.com/hc/es/articles/13600963098781--Es-necesario-imprimir-un-bono-o-justificante 2024-11-12T10:46:42Z https://civitatis.zendesk.com/hc/es/articles/13623735270813-Estamos-interesados-en-un-free-tour-pero-superamos-el-m%C3%A1ximo-indicado-en-la-web-qu%C3%A9-debemos-hacer 2024-11-07T15:02:22Z https://civitatis.zendesk.com/hc/es/articles/13626469316381--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-Espa%C3%B1a 2023-09-18T10:50:33Z https://civitatis.zendesk.com/hc/es/articles/13626488108701--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-Argentina 2023-09-18T10:50:22Z https://civitatis.zendesk.com/hc/es/articles/13626549349789--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-Brasil 2023-09-18T10:50:06Z https://civitatis.zendesk.com/hc/es/articles/13626565451421--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-Chile 2023-09-18T10:49:18Z https://civitatis.zendesk.com/hc/es/articles/13626573062045--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-Colombia 2023-09-18T10:49:08Z https://civitatis.zendesk.com/hc/es/articles/13626586586781--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-M%C3%A9xico 2023-09-18T10:48:53Z https://civitatis.zendesk.com/hc/es/articles/13626623098653--Qu%C3%A9-m%C3%A9todos-de-pago-est%C3%A1n-disponibles-en-Per%C3%BA 2023-09-18T10:48:32Z https://civitatis.zendesk.com/hc/es/articles/16738796829725--La-actividad-incluye-entradas 2024-11-06T09:43:58Z https://civitatis.zendesk.com/hc/es/articles/22763689094557--Qu%C3%A9-debo-hacer-si-no-encuentro-una-actividad-en-mi-destino 2024-11-20T13:03:57Z https://civitatis.zendesk.com/hc/es/articles/22937297271325--Hac%C3%A9is-descuentos-para-jubilados-ni%C3%B1os-u-otros 2024-11-12T10:19:05Z https://civitatis.zendesk.com/hc/es/articles/22937431431581--Qu%C3%A9-actividades-son-recomendadas-para-familias 2024-11-12T10:23:01Z https://civitatis.zendesk.com/hc/es/articles/22937536897565--C%C3%B3mo-puedo-encontrar-actividades-espec%C3%ADficas-para-un-grupo-grande 2024-11-12T10:26:19Z https://civitatis.zendesk.com/hc/es/articles/22937627983389--Qu%C3%A9-actividades-incluyen-comidas-o-bebidas 2024-11-15T10:11:10Z https://civitatis.zendesk.com/hc/es/articles/22937672620189--C%C3%B3mo-puedo-recibir-notificaciones-sobre-nuevas-actividades-o-descuentos-en-mi-destino 2024-11-12T10:31:21Z https://civitatis.zendesk.com/hc/es/articles/22937802026653--Puedo-reservar-actividades-de-%C3%BAltima-hora 2024-11-12T10:34:55Z https://civitatis.zendesk.com/hc/es/articles/22938001927837--C%C3%B3mo-s%C3%A9-si-mi-reserva-es-flexible-o-no-reembolsable 2024-11-12T10:40:42Z https://civitatis.zendesk.com/hc/es/articles/22938115796381--Qu%C3%A9-sucede-si-tengo-que-cambiar-la-fecha-de-mi-actividad-en-el-%C3%BAltimo-minuto 2024-11-12T10:43:56Z https://civitatis.zendesk.com/hc/es/articles/22938233121693--Recibir%C3%A9-un-recordatorio-antes-de-mi-actividad 2024-11-12T10:48:12Z https://civitatis.zendesk.com/hc/es/articles/22938276806301--Es-posible-reenviar-mi-confirmaci%C3%B3n-de-reserva-a-otro-correo-electr%C3%B3nico 2024-11-12T10:50:00Z https://civitatis.zendesk.com/hc/es/articles/22945916578461--Puedo-coordinar-traslados-para-diferentes-grupos-en-diferentes-horarios 2024-11-12T14:54:14Z https://civitatis.zendesk.com/hc/es/articles/22945984781213--C%C3%B3mo-puedo-verificar-la-disponibilidad-de-un-traslado-en-una-fecha-espec%C3%ADfica 2024-11-12T14:56:09Z https://civitatis.zendesk.com/hc/es/articles/22945991075869--Es-posible-reservar-un-traslado-para-una-fecha-no-disponible-en-el-calendario 2024-11-12T14:57:10Z https://civitatis.zendesk.com/hc/es/articles/22946045773597--Puedo-llevar-a-mi-mascota-en-el-traslado 2024-11-12T15:00:22Z https://civitatis.zendesk.com/hc/es/articles/22946065644445--Puedo-reservar-un-traslado-por-tel%C3%A9fono 2024-11-12T14:58:46Z https://civitatis.zendesk.com/hc/es/articles/22946136302109--Es-posible-reservar-un-traslado-para-horas-nocturnas-o-temprano-en-la-ma%C3%B1ana 2024-11-12T15:01:52Z https://civitatis.zendesk.com/hc/es/articles/22946215514141--Con-qu%C3%A9-antelaci%C3%B3n-deber%C3%ADa-reservar-un-traslado 2024-11-12T15:03:16Z https://civitatis.zendesk.com/hc/es/articles/22946477947933--C%C3%B3mo-puedo-reservar-un-traslado-desde-el-aeropuerto-a-mi-hotel 2024-11-12T15:11:34Z https://civitatis.zendesk.com/hc/es/articles/22946516479261--Puedo-reservar-un-traslado-para-un-destino-que-no-est%C3%A1-en-la-lista 2024-11-12T15:13:52Z https://civitatis.zendesk.com/hc/es/articles/22946656905629-No-encuentro-mi-aeropuerto-puerto-de-cruceros-o-estaci%C3%B3n-de-tren-Puedo-reservar-con-vosotros 2024-11-12T15:17:45Z https://civitatis.zendesk.com/hc/es/articles/22946747842717--Qu%C3%A9-incluye-el-precio-del-traslado 2024-11-12T15:22:00Z https://civitatis.zendesk.com/hc/es/articles/22946858380829--Hay-cargos-adicionales-por-equipaje-extra-o-de-gran-tama%C3%B1o 2024-11-12T15:25:03Z https://civitatis.zendesk.com/hc/es/articles/22946892453661--C%C3%B3mo-funcionan-los-traslados-compartidos 2024-11-12T15:26:24Z https://civitatis.zendesk.com/hc/es/articles/22946902609565--D%C3%B3nde-indico-el-punto-de-recogida-o-la-direcci%C3%B3n-de-mi-hotel 2024-11-12T15:27:35Z https://civitatis.zendesk.com/hc/es/articles/22946988545437--Que-equipaje-o-maletas-tengo-derecho-a-llevar 2024-12-12T11:53:51Z https://civitatis.zendesk.com/hc/es/articles/22961409678237--D%C3%B3nde-est%C3%A1n-mis-entradas 2024-11-13T09:11:44Z https://civitatis.zendesk.com/hc/es/articles/22961532245277--C%C3%B3mo-aseguro-que-mis-entradas-sean-v%C3%A1lidas-al-llegar 2024-11-13T09:17:52Z https://civitatis.zendesk.com/hc/es/articles/22961668957725-Mi-bono-o-mis-entradas-no-tienen-QR-qu%C3%A9-hago 2024-11-13T09:21:45Z https://civitatis.zendesk.com/hc/es/articles/22961807272989--Qu%C3%A9-opciones-tengo-si-quiero-transferir-mi-reserva-a-otra-persona 2024-11-13T09:26:49Z https://civitatis.zendesk.com/hc/es/articles/22961897312285--Qu%C3%A9-sucede-si-pierdo-el-correo-electr%C3%B3nico-de-confirmaci%C3%B3n 2024-11-13T09:28:26Z https://civitatis.zendesk.com/hc/es/articles/22962126138141--C%C3%B3mo-puedo-gestionar-m%C3%BAltiples-reservas-desde-mi-cuenta 2024-11-13T09:36:43Z https://civitatis.zendesk.com/hc/es/articles/22962298104733--Qu%C3%A9-sucede-si-una-actividad-es-cancelada-por-el-proveedor 2024-11-13T09:41:28Z https://civitatis.zendesk.com/hc/es/articles/22962324006941--Qu%C3%A9-sucede-si-cancelo-una-reserva-con-reembolso-parcial 2024-11-13T09:42:48Z https://civitatis.zendesk.com/hc/es/articles/22962412519709--C%C3%B3mo-puedo-a%C3%B1adir-extras-o-servicios-adicionales-a-mi-reserva-existente 2024-11-13T09:46:37Z https://civitatis.zendesk.com/hc/es/articles/22962496841501--Qu%C3%A9-debo-hacer-si-llego-tarde-al-punto-de-encuentro 2024-11-13T09:49:52Z https://civitatis.zendesk.com/hc/es/articles/22964520307869--Qu%C3%A9-debo-llevar-el-d%C3%ADa-de-la-actividad 2024-11-13T10:46:19Z https://civitatis.zendesk.com/hc/es/articles/22964810618653--Puedo-dividir-el-pago-entre-varios-m%C3%A9todos 2024-11-13T10:55:08Z https://civitatis.zendesk.com/hc/es/articles/22964982512669--Puedo-realizar-la-actividad-si-estoy-embarazada 2024-11-13T11:01:04Z https://civitatis.zendesk.com/hc/es/articles/22965108776477--Puedo-solicitar-un-reembolso-parcial-si-no-estoy-satisfecho-con-una-parte-de-la-actividad 2024-11-13T11:03:37Z https://civitatis.zendesk.com/hc/es/articles/22965274672669--Qu%C3%A9-se-incluye-en-los-free-tours-y-c%C3%B3mo-puedo-dejar-una-propina 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https://civitatis.zendesk.com/hc/es/articles/22966069152413-He-puesto-una-direcci%C3%B3n-de-correo-electr%C3%B3nico-equivocada-al-reservar-qu%C3%A9-puedo-hacer 2024-11-13T11:35:07Z https://civitatis.zendesk.com/hc/es/articles/22966246368925--Me-recog%C3%A9is-en-mi-alojamiento-para-la-actividad 2024-11-13T11:40:46Z https://civitatis.zendesk.com/hc/es/articles/22966343668253--Cu%C3%A1l-es-el-punto-de-encuentro-para-la-actividad 2024-11-13T11:48:23Z https://civitatis.zendesk.com/hc/es/articles/22966582027037--Puedo-cambiar-mi-hotel-de-recogida 2024-11-13T11:54:05Z https://civitatis.zendesk.com/hc/es/articles/22966714490525-He-elegido-el-reembolso-al-wallet-de-Civitatis-por-error-qu%C3%A9-hago 2024-11-13T11:57:55Z https://civitatis.zendesk.com/hc/es/articles/22966816801053-Quiero-realizar-una-de-las-actividades-que-realiz%C3%A1is-pero-en-privado-C%C3%B3mo-puedo-hacerlo 2024-11-13T12:01:49Z https://civitatis.zendesk.com/hc/es/articles/23179172441757--Cu%C3%A1l-es-el-precio-del-traslado 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